Persistent stupidity after being told not to should be a criminal offence.

My guess is they don't know what's wrong with the record, and pushed the "fix" off to you because they think it will save time.

Gh. Reminds me of my brother in law. pegasus316 and I put a website together for their band. He sends us photos directly from his digital camera, which means that they are huge to begin with. pegasus316 has to resize (and many times color correct too) each and every one of them. We're not talking about 1-3 photos here, he sends batches of 20 or 25. Its obvious that its going to take a while even if pegasus316 gets to work on them the moment he receives them.

Of course, even it has been explained to him, my brother in law doesn't understand that sometimes you need to "refresh" a page to see changes. He doesn't get it and calls us to complain if the webpage hasn't been updated soon enough for him. Most of the time its a matter of telling to press the "reload" button on his browser. Its still pegasus316 fault of course, because -HE- had to fix it by reloading the page. He's nice about it but its still aggravating to hell.

it's a mindset.

"My own time is priceless, yours is a dime an hour. furthermore, i will go to great lengths to avoid having to engage that three pounds of grey matter rattling around in my skull."

It's common to management, customers, and just about anybody else.

You should tell them if the bug isn't fixed it could be exploited. From the sound of things, what the hell do they know.

I want to make a Big Honkin' Crash joke somewhere, but I can't think of one.

Lizard Rat out.
Nonprogrammer in Albany NY

"Okay. You're right - we won't fix it at all. The webpage will stay broken. Of course, then we'll lose lots and lots of money. And probably half of your people will get laid off because of the money problems the company faces. You don't think the higher up are going to lay off themselves, do you? But that's fine, just fine. It's worth screwing up the company's future just so you don't have to put in a couple minutes of work. Shoot, your coworkers don't really need to send their kids to college. And doesn't everybody have 3 mortgages today, just to pay for food?

You are absolutely right in this. I don't know what I was thinking, suggesting that the data be fixed instead of just ignoring the problem. I can see why you went to business school."

do you remember the "what's a hub" story from a few years back?

MLD

Here, have the icon to match your title - and my sympathy.

Nah, unleash the fist-- you'll be thankful in the long run.

Have the best

-=TK

Yet another argument for including 'electrocute' buttons on all tech support phones.

Hallan

My suggested come back:

"Sure, I can fix it... but it will cost you extra in overtime. I just need your authorization on this purchase order."

Let's see what they say, shall we?

*sighs*

Be very, very grateful that you don't have an old application that you have to debug --

-- that's been writing lots of bad records, for many years.