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Must -- Control -- Fist of Death --!

There's one little record in the database that's not correct; all they have to do is correct it and their page will work.

Them: "Do we need to fix this?"

Me: "Yes."

Them: "How do we fix this?"

Me: "You have a desktop application the DB team built for you."

Them: "Did this fix it?"

Me: "That fixed -one- of the things wrong with it."

Them: "Can't you just alter the website so we don't -need- to fix it?"

Me: "..."

Honestly, WTF.

-The Gneech


( 14 comments — Leave a comment )
Nov. 28th, 2006 08:31 pm (UTC)
Persistent stupidity after being told not to should be a criminal offence.
Nov. 28th, 2006 08:36 pm (UTC)
My guess is they don't know what's wrong with the record, and pushed the "fix" off to you because they think it will save time.
Nov. 28th, 2006 08:49 pm (UTC)
Gh. Reminds me of my brother in law. pegasus316 and I put a website together for their band. He sends us photos directly from his digital camera, which means that they are huge to begin with. pegasus316 has to resize (and many times color correct too) each and every one of them. We're not talking about 1-3 photos here, he sends batches of 20 or 25. Its obvious that its going to take a while even if pegasus316 gets to work on them the moment he receives them.

Of course, even it has been explained to him, my brother in law doesn't understand that sometimes you need to "refresh" a page to see changes. He doesn't get it and calls us to complain if the webpage hasn't been updated soon enough for him. Most of the time its a matter of telling to press the "reload" button on his browser. Its still pegasus316 fault of course, because -HE- had to fix it by reloading the page. He's nice about it but its still aggravating to hell.
Nov. 28th, 2006 08:55 pm (UTC)
it's a mindset.

"My own time is priceless, yours is a dime an hour. furthermore, i will go to great lengths to avoid having to engage that three pounds of grey matter rattling around in my skull."

It's common to management, customers, and just about anybody else.
Nov. 28th, 2006 09:25 pm (UTC)
You should tell them if the bug isn't fixed it could be exploited. From the sound of things, what the hell do they know.

I want to make a Big Honkin' Crash joke somewhere, but I can't think of one.

Lizard Rat out.
Nonprogrammer in Albany NY
Nov. 28th, 2006 09:30 pm (UTC)
"Okay. You're right - we won't fix it at all. The webpage will stay broken. Of course, then we'll lose lots and lots of money. And probably half of your people will get laid off because of the money problems the company faces. You don't think the higher up are going to lay off themselves, do you? But that's fine, just fine. It's worth screwing up the company's future just so you don't have to put in a couple minutes of work. Shoot, your coworkers don't really need to send their kids to college. And doesn't everybody have 3 mortgages today, just to pay for food?

You are absolutely right in this. I don't know what I was thinking, suggesting that the data be fixed instead of just ignoring the problem. I can see why you went to business school."
Nov. 30th, 2006 07:35 am (UTC)
And doesn't everybody have 3 mortgages today

But it's at 19% APR, you didn't even negotiate with them.
Nov. 28th, 2006 10:07 pm (UTC)
I've described the person who that reminds me of...
do you remember the "what's a hub" story from a few years back?

Nov. 28th, 2006 10:16 pm (UTC)
Here, have the icon to match your title - and my sympathy.
Nov. 28th, 2006 11:11 pm (UTC)
Nah, unleash the fist-- you'll be thankful in the long run.

Have the best

Nov. 29th, 2006 01:30 am (UTC)
Yet another argument for including 'electrocute' buttons on all tech support phones.

Nov. 29th, 2006 01:50 am (UTC)
My suggested come back:

"Sure, I can fix it... but it will cost you extra in overtime. I just need your authorization on this purchase order."

Let's see what they say, shall we?
Nov. 30th, 2006 08:53 pm (UTC)
Okay, you beat me to that one.
Nov. 30th, 2006 01:18 am (UTC)

Be very, very grateful that you don't have an old application that you have to debug --

-- that's been writing lots of bad records, for many years.
( 14 comments — Leave a comment )

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