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Wacom does not support serial-to-USB adapter connections, only hardwired serial ports.

Bastards. I've got a strip to finish tonight!

-The Gneech

EDIT: Well, it's silly, but it worked! I used the original drivers that came with the tablet, c. 1998, instead of the new up-to-date Win XP drivers that I downloaded, and just sorta quietly didn't tell the tablet it was on a USB port -- and it worked! Dorky technology.


( 13 comments — Leave a comment )
Nov. 2nd, 2007 12:25 am (UTC)
Other alternative is to see if you can get a PCI serial card for the machine.
Nov. 2nd, 2007 01:01 am (UTC)
Well, apparently that won't be necessary -- see my edited post.

Hopefully this will tide me over 'til it's time for a new tablet, anyway. The Suburban Jungle machine is up and running again!

-The Gneech
Nov. 2nd, 2007 11:05 am (UTC)
Hehe, the old is new again.
Glad it's working for you anyway.
Nov. 2nd, 2007 02:32 am (UTC)
I worked for Wacom, about twenty years ago, when they were just getting started in the U.S. My apologies for the drivers.

The only defense I could offer is that they have to somehow interface with an operating system that isn't really set up for pressure.
Nov. 2nd, 2007 03:42 am (UTC)
That doesn't make sense to me. The tablet digitizes the pressure data the same as everything else. Why is that harder for Windows to interpret it versus other data from the device?

(Feel free to just dump a response to one of my own LJ posts instead of here if you'd like to avoid turning the thread into a geek speak marathon.)
Nov. 2nd, 2007 02:33 am (UTC)
I thought it was more backwards than silly. You'd expect to find some sort of USB adapter support in the latest version, not the driver that was made back when USB was new.
Nov. 2nd, 2007 03:16 am (UTC)
When a company says "does not support" it is not the same as "it wont work". It just means that you wont get any help from them in trouble shooting any problems you have doing it that way.

Very few hardware companies say that their products 'support' linux, but i'll be damned if most of them just work anyway. :)

Nov. 2nd, 2007 03:08 pm (UTC)
In this case, the current drivers did not work at all, while the old drivers worked just fine.


-The Gneech
Nov. 2nd, 2007 03:41 am (UTC)
Since any USB-to-Serial gizmo worth its salt just shows up in Windows' device list as a standard 16550 USART-compatible COM port anyway, I can't see any good reason why it shouldn't work -- I've connected up much more peculiar and obscure legacy serial devices through those.

Since it works with the older drivers, I'm inclined to suspect that "not supported" either means they haven't tested it or (more likely) they'd prefer you to think it won't work, in hopes that you'll go out and buy a new tablet so they can get some more money from you.
Nov. 2nd, 2007 03:09 pm (UTC)
That's as may be; but the old drivers did the trick while the new ones just crapped out -- so old drivers for me!

-The Gneech
Nov. 2nd, 2007 07:30 pm (UTC)
The third possibility is that they deliberately rigged the new drivers to not work with USB-to-serial adapters so that you'll have to go out and buy a new tablet. It wouldn't be the first time a company has tried that trick.
Nov. 2nd, 2007 06:47 am (UTC)
hehe... thanks for the tip... and congratz!
(no subject) - abbarach - Nov. 2nd, 2007 10:54 pm (UTC) - Expand
( 13 comments — Leave a comment )

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